Our Process Increases:
User Trust & Confidence
Accessibility & Usability
Sales &
Conversions
UX / UI Process
An overview of our process
Research
Our team learn about your industry, brand, goals, customers and problems to develop ideas and experiences that deliver more to your customers.
User Research
Usability Studies
Market Research
Competitive Analysis
Process & Journey Mapping
Create
Working with our Web and UI Designers in Figma we create effective, user focused designs that are intuitively understood and easy to use.
Wireframes
UI Concepts
Prototyping
Illustration
Photo & Video
Test
We thoroughly audit and combine live A/B testing with custom usability tests developed by us, in-house, to guarantee results.
A/B Testing
Accessibility Audits
Usability Testing
Trust & Quality Scoring
Message Testing
Build
Our renowned front and back-end developers work with our designers and QA engineers ensure your product is:
Easy to update and manage
Accessible
Scalable
SEO friendly
Reliable
JACK ROBERTSON
MARKETING DIRECTOR @MASTERCARD
Their standard of work, advice and solutions have always been spot on and it's always a pleasure to work together. Serrow also just consistently get results, our latest project resulted in high year on year growth, and drove down our cost per acquisition, far exceeding expectations.
GEORGE CARLTON
INTERNAL PROJECTS @CIRRUS LOGIC
Serrow took time to understand our goals, producing polished research, and amazing designs that we used to create one of the best experiences we've ever shipped.
DIRECTOR @ AGENTNED
Serrow created an experience that made our users interaction with us smooth and frictionless, since releasing of their redesign, our conversion rate has shot up. Huge impact from these guys!
